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Privacy Policy

Last updated: XXXXX

FindAStudentRoom.com (“FindAStudentRoom”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains what personal data we collect when you use FindAStudentRoom.com, why we collect it, how we use it and what rights you have.

FindAStudentRoom is a student accommodation search platform. We help users find student rooms and accommodation offered by third-party accommodation providers and platforms.

FindAStudentRoom does not process rental applications, rental agreements or rental payments itself.

1. Who is responsible for your personal data?

The data controller responsible for the processing of your personal data is:

FindAStudentRoom.com
Legal company name: XXXXX
Address: XXXXX
Postal code and city: XXXXX
The Netherlands
Email: XXXXX

2. What personal data do we collect?

We aim to collect as little personal data as possible.

Account registration

When you create an account on FindAStudentRoom, we currently require only your:

  • Email address

We do not require your name, telephone number, date of birth, address, identification documents, income information or other personal information to create a basic FindAStudentRoom account.

Your email address is used to create and maintain your account and, where necessary, to communicate with you about your account or the services provided by FindAStudentRoom.

3. Newsletter

Newsletter subscription is separate from registration for a FindAStudentRoom account.

If you choose to subscribe to our newsletter, we use your email address to send you newsletters and other communications relating to FindAStudentRoom, such as information about student accommodation, website updates or our services.

Newsletter subscriptions are based on your consent.

You can unsubscribe from the newsletter at any time by using the unsubscribe link included in each newsletter.

We will retain your email address for newsletter purposes until you unsubscribe or otherwise request deletion of your data, subject to any applicable legal obligations.

The method used to register for our newsletter and the service used to send newsletters will be specified here:

XXXXX

4. How do we use your personal data?

We may use your personal data for the following purposes:

  • to create and maintain your FindAStudentRoom account;
  • to provide the functionality and services of our website;
  • to communicate with you about your account when necessary;
  • to send our newsletter if you have subscribed to it;
  • to maintain the security and proper operation of our website;
  • to prevent abuse or unauthorised use of our services;
  • to comply with applicable legal obligations.

We do not use your email address for unrelated purposes without an appropriate legal basis.

5. Legal basis for processing

Depending on the purpose, we process personal data on one or more of the following legal bases:

Performance of a service

We process your email address where this is necessary to create and maintain your account and provide the requested functionality.

Consent

Where processing is based on your consent, such as subscribing to our newsletter, you may withdraw your consent at any time.

Withdrawal of consent does not affect the lawfulness of processing that took place before you withdrew your consent.

Legitimate interests

We may process limited technical information where this is necessary for purposes such as website security, preventing abuse and maintaining the proper operation of our website, provided that our interests do not override your rights and freedoms.

6. Information collected automatically

When you visit our website, certain technical information may be processed automatically by our hosting provider, WordPress, plugins or other technical services.

This may include information such as:

  • IP address;
  • date and time of access;
  • browser type;
  • operating system;
  • pages requested;
  • technical information required to operate and secure the website.

The exact information collected depends on the services and plugins used by FindAStudentRoom.

The following section will be completed when the website is ready:

Technical services, plugins and data processing

XXXXX

This section will contain a list of relevant services, plugins and external providers used by FindAStudentRoom, together with the types of personal data they process, the purpose of the processing and, where relevant, where the data is stored.

7. Cookies and similar technologies

FindAStudentRoom may use cookies and similar technologies.

Some cookies are necessary for the operation, functionality and security of the website.

Other cookies may be used for purposes such as analytics, statistics or marketing and may require your consent depending on their purpose and how they are used.

The cookies and similar technologies actually used on FindAStudentRoom will be listed in our Cookie Policy.

Cookie Policy / cookie information: XXXXX

8. Accommodation and third-party platforms

FindAStudentRoom displays accommodation information obtained from third-party sources, accommodation providers and accommodation platforms.

When you click a link to an accommodation provider or platform such as HousingAnywhere, Kamernet or another third party, you may leave the FindAStudentRoom website.

From that point onward, the relevant third party is responsible for its own processing of your personal data.

For example, if you continue to HousingAnywhere or Kamernet and create an account, submit an application, make a booking or provide personal information there, the privacy policy of that third party will apply to that processing.

FindAStudentRoom does not receive or process personal information that you provide directly to these third-party platforms unless explicitly stated otherwise.

9. Affiliate and referral links

Some links on FindAStudentRoom may be affiliate or referral links.

This means that FindAStudentRoom may receive a commission if a user follows a link and subsequently makes a qualifying booking or transaction with the relevant third-party platform.

The use of an affiliate or referral link does not mean that FindAStudentRoom receives the personal information that you provide to the third-party platform.

Any personal data you provide after leaving FindAStudentRoom is subject to the privacy policy of the relevant third party.

10. Data sharing

We do not sell your personal data.

We do not provide your email address to landlords or accommodation providers for the purpose of allowing them to contact you directly.

We may share or allow access to personal data with service providers where this is necessary to operate FindAStudentRoom, for example:

  • website hosting providers;
  • email and newsletter service providers;
  • website security providers;
  • analytics or statistics providers, where applicable;
  • technical service providers.

Specific service providers and the personal data they process will be listed here:

XXXXX

Where required by applicable law, we use appropriate agreements and safeguards for such processing.

11. How long do we keep your data?

We do not keep personal data longer than necessary for the purposes for which it was collected.

Your account email address will normally be retained while your FindAStudentRoom account remains active.

If you request deletion of your account, we will delete or anonymise your personal data unless we are legally required or otherwise permitted to retain certain information.

If you subscribe to our newsletter, your email address will be retained for newsletter purposes until you unsubscribe.

Certain technical information may be retained for a limited period where necessary for security, fraud prevention, technical troubleshooting or legal obligations.

Specific retention periods for services and plugins: XXXXX

12. Data security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure.

Our website uses HTTPS encryption for the transmission of information between your browser and our website.

Access to personal data is limited to people and service providers who need it for legitimate purposes.

Additional security measures and services used by FindAStudentRoom:

XXXXX

13. Your privacy rights

Under applicable data protection law, including the General Data Protection Regulation (GDPR), you may have the following rights:

  • Right of access – to request information about the personal data we hold about you;
  • Right to rectification – to request correction of inaccurate or incomplete data;
  • Right to erasure – to request deletion of your personal data;
  • Right to restriction – to request that we restrict certain processing;
  • Right to object – to object to certain processing based on legitimate interests;
  • Right to data portability – where applicable, to receive personal data you have provided to us in a structured, commonly used and machine-readable format;
  • Right to withdraw consent – where processing is based on consent.

You can exercise your rights by contacting us at:

XXXXX

We may need to verify your identity before processing certain requests.

14. Complaints

If you have a question or complaint about the way we process your personal data, please contact us first:

Email: XXXXX

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.

In the Netherlands this is:

Autoriteit Persoonsgegevens

Website: XXXXX

15. International data transfers

Some of the service providers used by FindAStudentRoom may process personal data outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, we will use appropriate safeguards where required by applicable data protection law.

The relevant international data transfers and safeguards will be specified here once the services used by FindAStudentRoom have been finalised:

XXXXX

16. Children’s privacy

FindAStudentRoom is intended primarily for students and accommodation seekers.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal data to us in circumstances where this was not permitted, please contact us at:

XXXXX

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example when our website, services or legal requirements change.

The latest version will always be published on this page.

The date at the top of this Privacy Policy indicates when it was last updated.

18. Contact

If you have any questions about this Privacy Policy or the way FindAStudentRoom processes personal data, please contact us:

FindAStudentRoom.com
Legal company name: XXXXX
Address: XXXXX
Postal code and city: XXXXX
The Netherlands

Email: XXXXX

Who we are XXXXXXXXXX

Suggested text: Our website address is: https://findastudentroom.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.